Customer Support
We're here to help with orders, product questions, and project planning.
Get in Touch
Phone Support
Email Support
Send us a detailed message and we'll respond within 24 hours.
support@imipolex.com
Live Chat
Chat with our support team in real-time during business hours.
Frequently Asked Questions
How do I check product availability?
Call us at (215) 470-4753 or check the catalog page for current stock levels. Surplus lots sell quickly, so we recommend calling for the most up-to-date information.
What are your shipping options?
We offer palletized freight shipping and jobsite delivery for large orders. See our shipping policy for details.
Can I return surplus lot items?
Due to limited quantities, surplus lot sales are typically final. Review our return policy for exceptions and details.
Do you offer contractor discounts?
Yes! Apply for a trade account to access volume pricing and priority access to new lots.